Case Studies

Challenge: Needed people systems to scale their growing consultancy.

My Role: Designed a people strategy framework, onboarding, and career paths.

Impact: Boosted team alignment, retention, and readiness for growth. 

Challenge: Managing a growing network of drivers across cities.

My Role: Built a consistent onboarding and performance system.

Impact: Improved driver retention and service quality across regions. 

Challenge: Scaling the hospitality team while maintaining premium service.

My Role: Formalized HR policies and staff development programs.

Impact: Higher service consistency, happier guests, and lower turnover. 

Challenge:  Manual HR processes made it hard to onboard staff, track records, and support team growth effectively.  

My Role:  Chose simple, cost-effective digital tools to improve onboarding, staff records, and internal communication.  

Impact: Simplified operations and the tools to confidently manage a growing team.  

Challenge: Needed structure and development for their frontline workforce.

My Role: Introduced performance systems and leadership training.

Impact: Stronger morale, reduced attrition, and smoother operations. 

Challenge: With growing demands, they needed support building their first large team.

My Role: Defined team structure and built simple, scalable tools for hiring, onboarding, and performance.

Impact: Aligned first hires, introduced growth systems.